IT departments are well-versed in measuring and managing the uptime of servers and network capacity. But, their key challenge is to measure and manage application performance and quality of service. The current bottom-up monitoring approach has left the IT operations poorly equipped to respond to business users on poor application performance.
IT operations staff reacts to these issues by committing their best expert resources for days in war rooms committee to identify fault, simulate it and research solutions to fix it. This is complicated again due to the retrospective nature of debugging done on historical data where they have no visibility into what was happening on the application in terms of load and usage.
R P Solutions Managed Application Performance Service addresses these challenges for IT operations stakeholders by enabling them with real time transaction performance dashboards, 24*7 monitoring, application aware component monitoring and much more value by using our customized applications. |