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IT Services Management |
In the emerging competitive environment, IT infrastructure plays the role of a Powerful business enabler to improve the clients’ business processes to help you focus on your goals and strategies to help you serve your customers better. IT Infrastructure demands constant change latest technology, reliable operations and high availability.
To stay competitive in today’s vibrant business environment demands finding new ways to reduce costs while maximizing the value of your technology and personnel resources. A robust IT infrastructure enables efficient delivery of services and improves overall business performance. R P Solutions help design, build and manage your IT infrastructure in a flexible manner that allows for better integration with the existing processes and resources. Apart from managing complex IT infrastructure and trying to reduce costs, the other significant challenge is to unlock the value and leverage the existing investments made in IT infrastructure. We address every aspect of the IT discipline with our broadest suite of service offerings.
R P Solutions designs, builds and maintains state-of-the-art, secure, flexible and completely scalable infrastructure and ensures 24X7 availability of all business applications. |
Our services for Enterprises include:
- Data Center Services
- Message & E-mail Services
- Networking Services
- Security Services
- System Services
- End User Services
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Data Center Services:
- 24 x 7 Data Access
- For Large & Small Enterprises
- Server Management Services (Linux, Windows,)
- Data Base Administration Services
- Backup & Storage Management Services
- Web Services (ISS, Apache, Tomcat, PHP, Jboss etc.,)
- Value for money
- Single window interaction
- Improved Service availability to businesses
- Increase ROI
- Flexible and Customized engagement models
- Storage Devices Monitoring and management (NAS,SAN,DAS)
Message & E-mail Services:
- Application Management (MS Exchange, Sendmail, qMail, Postfix etc.,)
- Mail Box Management
- Mail Delivery Management
- Antivirus & Anti-spam Management
- 3rd Party Vendor Management
- Backup & Storage management
- Predictable messaging management costs
- Streamlined enterprise wide communication
Network Services
- Better network infrastructure
- Plan, Design, Build, Certify, Manage, Monitor & Maintain
- Optimized network performance
- Optimal bandwidth utilization
- Predictable network management costs
- Voice & Data management
- Wired & Wireless LAN & WAN Services
Security Services
- Vulnerability Assessment, Management and Penetration Testing Services
- IT Security Compliance & Audit Services
- Security Operations Policies/Procedures
- Security Monitoring
- Security Incident Response
- Security Log Management
- Vulnerability Management
- Disaster Recovery Management.
Systems Services
- Improved IT infrastructure availability
- Increased application availability
- Optimized system performance
- Optimal resource utilization
- Servers and Operating Systems Monitoring and Management
End-user Services
- Centralized Desktop Services
- Help Desk Services
- Asset Management
- Remote Desktop Control and Support
- Application Packaging and Core Build Services
- Increase in end-user Satisfaction
- Reduction in costs through:
- Increased first call resolution
- Reduction in the number of end-user calls
- Centralization of local Help Desks
- Optimal IT resource utilization
- Standardized end-user environment implementation
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