Integration with external communication tools:
We get your existing VOIP investments to yield more returns, by offering custom solutions that integrate them with: - Other VOIP/ mobile networks.
- Web conferencing solutions.
IP Call Recording Software Integration:
For enterprises who need to record customer interaction calls, we integrate the call recording software with other enterprise systems such as HR and CRM to:
- Automatically record the call to monitor an associate’s performance.
- Tag it along with other records available of the customer to support future customer interactions.
IP Conferencing System:
We make your IP Conferencing System more efficient by integrating it with:
- Enterprise systems such as groupware to help employees plan a conference and dial in at scheduled time.
- Directory services such as LDAP/ AD to update the employee list.
IP Phone Application (XML Services)
With custom-developed solutions, we turn the IP Phone into an interface to:
- Access enterprise applications and find critical information quickly.
- Communicate – send text messages to colleagues, or broadcast information to a group of employees/ all employees using the phone speaker.
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